Customer Reviews & Testimonials
Sarah Mitchell
As a supply chain manager handling shipments from multiple Asian manufacturers to our facilities across North America, reliability is everything. Express Way International Logistics has become our go-to partner for the past 18 months. They handle our sea freight, air freight, and even last-mile delivery with consistent professionalism. What sets them apart is their proactive communication – they alert us to potential delays before they become problems and always offer solutions. Their warehousing service in Los Angeles has also been a game-changer for our just-in-time inventory management. Cost-effective, dependable, and professional. Five stars all the way.
Jennifer Rodriguez
“I run a small import business bringing handcrafted goods from South America. During last year’s holiday season, my previous logistics company completely dropped the ball – shipments were stuck for weeks, and I lost thousands in sales. This year, I switched to Express Way International Logistics, and what a difference! They handled my increased volume seamlessly, kept me updated every step of the way, and even helped me navigate some complex customs documentation I didn’t understand. Their pricing is transparent with no hidden fees, which I really appreciate as a small business watching every dollar. Thanks to them, I had my best holiday season ever. I’m a customer for life!”
Michael O’Brien
“In the pharmaceutical industry, we deal with temperature-sensitive products that require specialized handling and strict compliance. Express Way International Logistics has exceeded our expectations in every way. Their cold chain logistics expertise is top-notch, and they understand the regulatory requirements inside and out. We recently had a critical shipment that needed to reach Europe within 48 hours, and their team worked around the clock to make it happen – including coordinating with customs on a weekend. The account manager assigned to us, James, is incredibly knowledgeable and responsive. When you’re shipping life-saving medications, you need a partner you can trust completely. Express Way is that partner.”
Amanda Thompson
“After working with over a dozen freight forwarders in my 15-year career, I can confidently say Express Way International Logistics is among the best. Their end-to-end visibility is impressive – we can track our shipments in real-time and get instant updates. The technology platform they use is modern and user-friendly, which is rare in this industry. We ship everything from small parcels to full container loads, and they handle it all with the same level of care and professionalism. Their customs brokerage service has saved us countless headaches and delays. The pricing is fair, and there are no surprise charges. If you’re looking for a logistics partner who treats your cargo like it’s their own, look no further.”
Robert Kim
“I advise multiple clients on international trade, and I always recommend Express Way International Logistics. They make complex shipping simple. Whether it’s air freight from China, ocean freight from Europe, or door-to-door delivery across North America, they execute flawlessly. What I appreciate most is their transparency – they explain every fee, every step of the process, and every potential delay. No surprises, no excuses. Their customs expertise alone is worth the partnership. They’ve handled shipments for my clients ranging from $5,000 to $500,000 in value, and every single one has been handled with the utmost care. Professional, efficient, and trustworthy.”
Lisa Patterson
“I import fashion accessories from Italy and France for my boutique, and timing is everything in the fashion industry. Express Way International Logistics has been instrumental in helping me get my seasonal collections on time, every time. Their European network is extensive, and they understand the urgency of fashion deadlines. Last season, I had a shipment that got held up due to paperwork issues (my fault, not theirs), and their team jumped in immediately to resolve it. They even expedited the delivery at no extra charge because they knew how important it was for my store opening. The personal touch and dedication are unmatched. I’ve referred several fellow boutique owners to them, and they’ve all had equally positive experiences.”
Thomas Williams
“In the automotive parts business, we need speed and accuracy – a missing part can shut down an entire production line. Express Way International Logistics gets this. They’ve been handling our time-sensitive shipments from Europe and Asia for the past year, and their performance has been outstanding. Delivery times are consistently met, packaging is always secure, and their tracking system gives us real-time updates that we can share with our customers. We’ve had a couple of instances where we needed emergency air freight, and they made it happen without breaking our budget. Their rates are competitive, but more importantly, the value they provide far exceeds the cost. Couldn’t ask for a better logistics partner.”
Maria Gonzalez
“Our non-profit organization ships medical supplies and educational materials to underserved communities in Central and South America. Working within a tight budget, we needed a logistics company that was not only affordable but also reliable and compassionate. Express Way International Logistics has been incredible. They’ve offered us discounted rates for our humanitarian shipments and have gone out of their way to ensure our supplies arrive safely and on time. During a natural disaster in Guatemala last year, they expedited our emergency supplies at no extra cost and helped coordinate with local authorities for distribution. This is more than just business for them – they genuinely care about making a positive impact. We’re deeply grateful for their partnership and highly recommend them to any organization doing international work.”
Kevin Anderson
“We manufacture consumer electronics with components sourced from six different countries, and our supply chain complexity is significant. Express Way International Logistics has integrated seamlessly into our operations. Their team took the time to understand our business, our timelines, and our pain points. They provide consolidated shipping services that have reduced our costs by nearly 20%, and their warehouse management system interfaces perfectly with our ERP software. We have weekly calls with our dedicated account team, and they’re always proactive about identifying potential issues before they impact production. In an industry where a one-day delay can cost hundreds of thousands of dollars, having a reliable logistics partner is priceless. Express Way delivers on their promises, every single time. Five stars without hesitation.”